Overdue Book returned after 50 years

An elderly gentleman walks into Preston Library this afternoon looking around for some assistance, book in hand. Staff approached him and asked how they could help him.

The gentleman hands the book to staff and informs them that it's overdue and he's returning it.

The staff asked: "When was it due?"

The man replies: "1963"

Confused, the staff asked him to clarify.

The man explains: "It was due in 1963."

He continued …. "I used to attend Preston Tech. It was a Friday afternoon in Chemistry class. I ask my chemistry teacher if I can leave 5 minutes early to catch the bus. The teacher says (abruptly) "No you may not". Angry, I stood up and left, NEVER to return. "

Fifty years later, he decided today was the day to return the book.

The moral to this story…                                                                                                                                          

 Good, or in this case, Bad Customer Service can stay with a customer for life!                                                  

So, it's important to always offer Excellent Customer Service.

 

The book is on display at the NMIT Preston Library Information Desk.

 

 

Merry Christmas

From all the staff at NMIT Library

We wish you a very Merry Christmas and a

Safe and Prosperous New Year.

See you in 2014!

Library Staff saluted after 2013 InSync Library Survey:

 

Librarians lauded for student satisfaction

NMIT's library staff have set themselves apart in the InSync Client Satisfaction Benchmarking Survey.

The survey compares the level of student and staff satisfaction with the library resources and staff engagement across the Institute. The libraries of 32 universities and two TAFEs around Australia participated in this year's survey.

The results of the survey were presented to NMIT's CEO, Andrew Giddy, and other key stakeholders by Michael Samarchi from InSync Surveys on Wednesday 23^rd October.

NMIT's staff scored in the top 25% in library satisfaction. The high correlation between services that students and staff deemed to be important and services thought to be performed well is testament to the library's commitment to improvement and overall high level of service.

The study also looked at how NMIT's students use the library, most students are using study areas, computers and library resources. There was also research into how students use their personal devices such as laptops and tablets.

Informing Development

The latest results mark an improvement from the previous study completed in 2011. NMIT Library has participated in the InSync survey, biennially, since 2009 with continual improvement identified in each survey.

Since NMIT's participation in the InSync survey, the library has introduced a number of changes to assist staff and students. These improvements include a 68% increase in computer workstations, following the 2009 survey. The development of the Library Research Skills databank, increased learning spaces, improved WiFi connectivity and website, following the 2011 survey, greatly enhanced the library.

 

For a copy of the full executive summary & bench-marking reports: https://staff.nmit.vic.edu.au/departments/infoservices/MinReports/Department%20Improvement%20Reports/Forms/AllItems.aspx

 

NMIT Library would like to thank both staff and students who gave their time to participate in this year's survey. The feedback is invaluable in helping the Institute to improve the library, resources and services.

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Our opening hours during Christmas and New Year

From 9 December to 19 December 2013:

Collingwood Library Mon – Fri          8:30 am – 5:00 pm	Epping Library Mon – Fri           8:15 am – 5:00 pm
Fairfield Library Mon – Fri          8:30 am – 5:00 pm	Heidelberg Library Mon – Thu         8:15 am – 5:00 pm Fri                              8:15 am – 3:00 pm
Preston Library Mon – Fri           8:30 am – 5:00 pm

From 12pm 20 December 2013 to 1 January 2014:

All libraries closed

From 2 January 2014:

 Preston Library Only (other libraries closed, bookshop closed)
  Mon – Fri                      8:30 am – 5:00 pm   

From 6 January 2014:

Collingwood Library Mon – Fri          8:30 am – 5:00 pm	Epping Library Mon – Fri          8:30 am – 5:00 pm
Fairfield Library Mon – Fri          8:30 am – 5:00 pm	Heidelberg Library Mon – Thu         8:15 am – 5:00 pm Fri                              8:15 am – 3:00 pm
Preston Library Mon – Fri          8:30 am – 5:00 pm	Preston Bookshop Mon – Fri           8:30 am – 5:00 pm

Today we say farewell to Greensborough Library.

After 23 years of service, Greensborough Library closes its doors (the view) forever.

We would like to thank all the staff for you contribution to the library over the years.

The Greensborough library may have closed, but the NMIT Library continues to renew itself as new opportunities develop.

We hope that we have been able to support the educational and information journey for many Greensborough students throughout the years.

NMIT Library will hope to see you at one of our other campuses... Fairfield, Preston, Epping, Collingwood, Heidelberg and Prahran in 2014!

Au revoir and bonne chance!

Signing off from Greensborough...

Last evening opening is Thu 5 Dec 2013

Due to the end of term, library evening openings will end on Thursday, 5 December.

Libraries will continue to be open with limited opening hours until Friday, 20 December 2013.

Keep an eye on the library website for the latest opening hours.

Let us know how we can improve our services

Thank you to all who completed the Insync library user survey earlier this year:

http://www.nmit.edu.au/news/librarians-lauded-for-student-satisfaction

The survey lets us know the issues that are important to you. We use the survey results to improve and expand our services at our campus libraries and online.

Suggestions and ideas are welcome. Please email NMITLibrary@nmit.edu.au or contact your library staff member.

Last Saturday opening is 16 Nov 2013

Just a reminder that the last Saturday opening for NMIT Library is 16 November 2013.

After the 16th, we're back to our regular Monday to Friday opening hours.

Our latest opening hours are on the NMIT Library website:

http://library.nmit.vic.edu.au/cgi-bin/spydus.exe/ENQ/OPAC/LOCENQ?TYP=BR&NRECS=999

Learn to draw with these classic instructional art books

Andrew Loomis influenced generations of illustrators with his introductory drawing books. Reserve and borrow the reprinted books on the library website:

Fun with a Pencil
http://library.nmit.vic.edu.au/cgi-bin/spydus.exe/ENQ/OPAC/BIBENQ/16599101?QRY=CTIBIB<%20IRN(2389375)&QRYTEXT=Fun%20with%20a%20pencil

Figure Drawing for All It's Worth
http://library.nmit.vic.edu.au/cgi-bin/spydus.exe/FULL/OPAC/BIBENQ/16599137/2336527,3

Creative Illustration
http://library.nmit.vic.edu.au/cgi-bin/spydus.exe/FULL/OPAC/BIBENQ/16599180/2336450,1

Successful Drawing
http://library.nmit.vic.edu.au/cgi-bin/spydus.exe/ENQ/OPAC/BIBENQ/16599219?QRY=CAUBIB<%20IRN(2355333)&QRYTEXT=Loomis%2C%20Andrew

Drawing the Head and Hands
http://library.nmit.vic.edu.au/cgi-bin/spydus.exe/FULL/OPAC/BIBENQ/16599242/2336453,2

Quirky facts from the library

Ever wondered why we say "There are bugs in a computer"

(Information courtesy of NMIT's Chief Information Officer ICT)

Another new LibGuide: Apps for Productivity & Collaboration

Apps for Productivity & Collaboration

LibGuide provides hints on using Dropbox

LibGuide on AustLii now available

Visit  AustLii to view information from the Australian Legal Information Institute.

Preston ride to work morning tea now in the library

The wind did not stop our riding, but it might just upset our morning tea, so we have relocated to the ground floor of the Preston library

 

 

Maggie Iovannella
NMIT Library Research &Scholarly Information Team Coordinator maggieiovannella@nmit.edu.au
PH 03 92691362

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Lynda.com trial extended to 14th October

Great news for people who are enjoying the lynda.com trial and for anyone interested in having a look. Our trial period has been extended to the 14th October 2013.

New Safetycare training video updates

An update is now available to Montie safety video library.

This update includes 2 new videos:

1. GHS - An Introduction
2. Elevating Work Platforms

Library hours from 23 Sep - 4 Oct

LIBRARY HOURS: Term Break 2013

23 Sep - 4 Oct

Campus	Day	Hours
Collingwood	Monday - Friday	8.30-1.00  2.00-5.00
Epping	Monday Tuesday Wednesday Thursday Friday	8.15-5.00 8.15-6.00 8.15-6.00 8.15-6.00 8.15-5.00
Fairfield Extended hours lab (Level 3)	Monday Tuesday Wednesday Thursday Friday Saturday	8.30-5.00 8.30-6.00 8.30-6.00 8.30-6.00 8.30-5.00 9.00-5.00
Greensborough	Monday- Friday	Closed
Heidelberg	Monday- Thursday Friday	8.15-5.00 8.15-3.00
Preston	Monday –Thursday Friday Saturday	8.30-6.00 8.30-5.00 10.00-3.00

lynda.com video tutorials trial

NMIT has arranged for a trial to Lynda.com from 9th September to 11th October 2013 for all staff and students. During this trial you will receive free access to online video tutorials covering subjects such as business skills, photography, design, music and video, home computing, animation, web design and development. 

For instructions on how to register for your free trial to lynda.com go here. 

                                              

Library weekend hours: dont forget Preston library is open

every Saturday 10.00am -3.00pm until the 16th November

 

Students who have a swipe card can use the extended hours computer lab at Fairfield.

Fairfield Building FQ, level 3 the extended hours computer lab is open from 9.00am-5.00pm (no staff in attendance)

 

 

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Have you been caught procrastinating lately?

A little bit of humour, are you managing your study time effectively? Getting your stuff done

Preston campus library is now open 10.00-3.00 on Saturdays.

Fairfield extended hours computer lab has  fantastic views and a great atmosphere for 'getting stuff done'...just saying

Race Mario Karts at Collingwood Library

Get behind the wheel of a Mario Kart at Collingwood Library!

With new beanbags, television and Nintendo Wii, you're all set to play the best-selling racing game of all time.

Collingwood Library is open 8:30 am to 5:00 pm, Monday to Friday.

Library feedback survey winner Aysha is definitely a library fan

Big congratulations to Aysha, the lucky winner of the library feedback survey prize of a 64g iPad mini. Aysha is studying the Diploma of Sport Development at Preston..enjoy your prize Aysha
Thank you to all completed the survey, we look forward to receiving the results and learning how we can provide a better library service.

Guess the millionth student and win!

NMIT is celebrating one million students!

Guess the course of the millionth student and win an NMIT hamper filled with gift vouchers, NMIT products, NMIT gym membership, NMIT merchandise plus an iPad mini.

Fill in an entry form at your campus library before 30 September.

Fairfield library open Sunday 1 September

The Fairfield campus library will be open this Sunday 1 September from 10am to 3pm as part of Open Day.

Prospective and current students are welcome.

Find out more about Open Day here:

http://www.nmit.edu.au/custom-events/open-day/

Library open on Saturdays

Looking for a good place to study?  The Preston campus library will be open between 10am and 3pm until the 16th November.

Extended hour computer labs are open at Epping and Fairfield.

Feel like a smile, Old Spice comes to a library near you

Successful marketing or what do you think, check out this short film.

The serious part of the study year is now underway, are you tapping into all the resources available to you?

Contact your local library staff for more information.

Complete the Library Survey and Win an iPad mini

1. Login to the student portal, complete our very important User Satisfaction Survey. Survey runs from  12th -23rd August

2. To go in the draw to win,  select email from the ASK US  link on the library home page 

Subject of the email: Library survey

Info needed: Your student number

Library survey

Study on Saturday!

Study on Saturday!

To meet the needs of our students, Preston campus library will be open every Saturday 10.00am – 3.00pm until 16 November.

Students who have an access swipe card can use the following facilities;

Epping EM102 extended hours lab  (no staff in attendance*) 9.00 am - 5.00 pm

Fairfield FQ level 3 only (no staff in attendance*) 9.00 am - 5.00 pm

Music and movies at Collingwood library

Music has returned to Collingwood campus library with CDs of some of the most popular and critically acclaimed artists of recent times.  Some of the albums that you can borrow include:

·         Hungary Kids of Hungry – You're a Shadow

·         Rhianna – Loud

·         Alabama Shakes – Boys and Girls

·         Husky – Forever So, and

·         The Hottest 100 volume 20

Also check out our DVD collection that has been bolstered by a range of new movies, TV shows and documentaries.

The New Library Website Is Here!

The New Library Website Is Here! 

We have redesigned our website to align with the look of the NMIT web presence. The library website has a fresh and modern interface with clear features for better navigation.

It provides bright obvious access options for all the searches you will need to locate resources and to find information about library services.

Some of the key changes are:

·      Fresh familiar interface similar to the NMIT website

·      Bright clear layout for ease of searching

·      Navigation includes five simple headings - Borrow, Find, Help, Services and About

·      Quicklinks to frequently performed tasks such as renew your loans, opening hours, databases &              eJournals A-Z, chat to a librarian, and reference your work.

·      Funky dynamic word cloud linking to the most tagged LibGuides

·      Adaptability for mobile devices

What we have not changed is the FindIt@ search box. It is still the best place to start any of your research. Similar to Google search, FindIt@ is a single search interface where you can find everything NMIT library holds on a topic.

There is so much at your fingertips – please explore and enjoy. Visit http://library.nmit.vic.edu.au/

Introduction to the Library for new staff

Learn a bit more about how the library works... the library is running an introductory lunchtime session for new staff.

When: Tuesday 30th July

Where: Fairfield campus library Q202

Time: 12-1pm

Come along if you can!

Win a $50 iTunes voucher!!

Visit the Library stand at your campus Re-O Week event for competition details. See you there!

Collingwood: Tues 16th July

Greensborough: Wed 17th July

Heidelberg: Thurs 18th July

Preston: Mon 22nd July 

Epping: Wed 24th July

Fairfield: Thurs 25th July

Want that research edge or need to find the best information for your assignment?

Want that research edge or need to find the best information for your assignment?

Faculty Librarians are on hand at the following times for you to touch base.

Click the link for contact details

Don't forget to make an appointment to make sure they are not double booked.

George Eraclides, Epping

Wednesday 9.00-1.00

Janet Buick, Preston

Monday 1.00-3.00

Dianne Wisth, Fairfield

Wednesday 8.30-12.00

Shirley Ward, Heidelberg

Monday 2.00-4.30 & Wednesday 11.00-1.00

Robyn Ciuro, Preston

Tuesday 9.00-1.00

Robyn Ciuro

Faculty Librarian for Higher Education

Early Years

NMIT Library Preston

T: 9269 1370

E: robynciuro@nmit.edu.au

Copying and printing made easier with new add value machines

Adding value to your student card for copying and printing is easier with new add value machines at all NMIT libraries. The new machine accepts coins and notes and uses a colour touchscreen. Just touch the screen to begin.

 

Please note that the machines do not give change. Ask the library staff if you need change for large denomination notes.

 

To add value with EFTPOS, please ask the library staff.

CAVAL Tertiary Libraries Borrowing Scheme

Is our copy of that book you need right NOW on loan ???Check with us to see if you are eligible to join CAVAL and access the resources of participating tertiary libraries .

Changes to library hours 1-12 July 2013

Libraries are open during the break from Monday to Friday:

Collingwood	8.30 - 1.00 2.00 - 5.00
Epping	8.30 - 5.00
Fairfield (including higher education level)	8.30 - 5.00
Greensborough	Closed
Heidelberg	Mon-Thu: 8.15 - 5.00 Fri: 8.15 - 3.00
Preston	8.30 - 5.00

Turnitin Mendeley and Zotero new LibGuides now available

Three more guides added to the Academic skills series

Turnitin LibGuide

Text matching software

 

Zotero LibGuide

Zotero is citation management software. 

 

Mendeley LibGuide

Mendeley is both a reference manager, and a scholarly social network

 

These guides can all be accessed from the tab on the library home page

Ebooks loans now 14 days!

Are seven days not enough time to read your eBook in? EBook loan periods have now been extended to 14 days; you can still choose less at check out if you wish.

Low on power? let the library recharge your mobile device

Just hand over your phone, iPad, laptop or other equipment, with your charger and ID card, and we will get you powered up.

Higher education students: your study space on Fairfield campus

The higher education study centre (Level 3, Building Q, Fairfield) is open even when the library is closed:

Mon to Thu: 7.00 am to 9.30 pm
Fri: 7.00 am to 5.00 pm

If you're a higher education student (bachelor degree), you can get a swipe card from your department.

The centre has quiet study areas, PCs, Macs, piano keyboards, scanning, printing and photocopying facilities.

Have you seen the latest LibGuides?

The LibGuides list continues to grow.  Recent additions are ...  

 

Sustainability

Viticulture & winemaking

Building design & interior design

Environmental degradation & restoration

 

 

Take a look at http://libguides.nmit.edu.au

Scootle: The National Digital Learning Resources Network now available

The NMIT library is now a registered Scootle member.

Learn, teach and collaborate using digital resources to support the Australian Curriculum,

Do you need to join Scootle today?

To access Scootle you will need to login and register.

                               

New updates to the Safetycare Online Resource.

PPE - An Introduction - which replaces 'Personal Protective Equipment' Machine Guards - which replaces 'Equipment and Machine Guarding'

Studying IT? Worried by amateurs online?

For those studying information technology in all its various forms, we've got some of the best and most current books available across a range of topics.  Borrow a book from NMIT library and you could learn to develop an Android or Apple app, program a database with Java, keep your computer secure from hackers, and even learn how today's user generated media is destroying our culture and values!

Let the library be your lounge room

At Collingwood library we've fired up the TV for your lunch time viewing.  Come in, have some lunch, and watch some of your favourite ABC and SBS shows.

And if you have a request for a particular programme you may have missed or you'd like to watch with your friends, let us at the library desk know, and we may be able to get it on for you.

Epping Library staff unveil new sign

Epping Library staff unveil the new sign!

Get your fiction and fantasy fix at Collingwood library

Collingwood library has loads of new books for fiction and fantasy fans alike.  Included in our collection is Steven Erikson's  Tale of the Malazon Book of Fallen series ,  Robin Hobbs' Liveship Traders series, and  Terry Practchett's Wyrd Sisters.

Also, check out some our new fiction like Ghost Stories by Women  and What We Talk About When We Talk About Anne Frank.  Or discover for the first time or revisit such wonderful classics as Catcher in the Rye ,  Paddy Clarke Ha Ha Ha and Aldous Huxley's Brave New World.

 

Were you blown away by our motivational speaker at graduation?

Brad Smith the Australian Young Entreprenuer of the year, designer of the braaap motorcycle and founder of the multi million dollar Australian business

http://bradsmithbraaap.blogspot.com.au/

Read his blog and feel his energy

 

I'm not passionate about most of the day to day shit I do but "Passion is not in what you do, it's how you do it."

Latest journal edition now available for loan.

* Most recent issue of each journal now available for loan.

*This enhancement to the borrowing policy excludes some core titles.

Students can borrow up to four journals at a time for a period of two weeks.

WOW !!! 601 lucky students had their fines waived during our fine amnesty

The library staff wish all students a stress free re-engagement with the library following the waiving of so many fines in such a short period.

We have a winner!!

Thanks for all the entries to our book table competition and congratulations to Brett Lee!! Brett guessed 555 books... the actual amount was 399. 

 

Suggestions for our next book installation???

Thank you to all our wonderful rovers making life easier for us all

Were you helped by a Rover last term?

The next best thing to an emergency librarian!

THE NEXT BEST THING TO AN EMERGENCY LIBRARIAN!

Lost in the catalogue? Need help NOW to find your way through library services? Bamboozled by your latest assignment? NMIT library has a brand new service that can help...Live Chat.

Where one of our friendly librarians is ready to answer your questions on-line and in real-time.
Available from 10am to 2pm Monday-Friday and 5pm to 7.30pm Tuesday Wednesday and Thursday.
You can find Live Chat via the library web page at www.library.nmit.edu.au